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Friday, February 11, 2011

Tax Season by the numbers

Yesterday was our biggest day yet here at the Ohio Benefit Bank Direct Service Office and across the entire state! In one day, OBB sites and ohiobenefits.org served 1,477 people.

From January 1st through 11:30 am today (February 11th), we have served over 12,644 clients in completing 19,318 different applications!

The hotline has also answered 4,351 phone calls!

A huge kudos to our hotline workers who field calls from all over Ohio and then tell clients which of your sites they can visit to get help, and of course a huge kudos to all of you for all the work you do with The Benefit Bank!  Remember, if you ever get overwhelmed by clients, let a Central Ohio team member (Zach, Sarah or Heather) know so we can either take you off our referral list, or permanently remove you from being a public site.